Bachelor in the Science of Civil Engineering, Civil Engineering and computer science

Senior Operations Manager

supervising and overseeing the direction of the project (or a package), ensuring that the client’s specifications and requirements are met, reviewing progress and liaising with quantity surveyors to monitor costs
liaising with the client, other construction professionals and, sometimes, members of the public
coordinating and supervising construction workers
selecting tools and materials
making safety inspections and ensuring construction and site safety.

maintaining quality control procedures
finding ways to prevent problems from happening and to solve any that crop up
assessing and minimising risk

Co-Founder - Chief Operations Officer

AMS IT Solutions is a group of experienced specialists in the events industry covering applications development and IT solutions from the blueprint to production projects. Providing the necessary infrastructure, software, and hardware for testing and production environment, assuring smooth services scalability, reliability, and conformance with best practices and standards. AMS IT Solutions provides innovative development services, cloud services, accreditation services that include registration and badge printing, equipment rental and supply.

Accreditation Manager - World Padel Tour

Accreditation Manager – World Padel Tour (Abu Dhabi Padel Master)
Skills: Quality Management · Accreditation · Customer Relationship Management (CRM) · Team Management

Operations Manager

1. Play a significant role in long-term planning, including an initiative geared toward operational excellence.
2. Management of agency budget in coordination with the MGMT.
3. Development of individual POs budgets, and installments
4. Invoicing to funding sources, including calculation of completed units of service.
5. Payroll & and part-time contracts management, including tabulation of accrued employee benefits.
6. Regular meetings with the CS & OP team.
7. Attend the client’s meeting with the CS team.
8. Supervise and coach team leaders on a weekly basis.
9. Supervise and manage any projects in RUH or other locations on a daily/weekly basis.
10. Create a manual and guidelines for training promoters.
11. Supervision the promoters’ status.
12. Perform analysis of the final results after each project and consult with MGMT to create the organization\’s and align with the annual budget.
13. Perform competitor’s market research each quarter and provide recommendations.
14. Lead the project from the planning until implementation & and inventory
15. Facilitate the definition of project scope, goal, and deliverables
16. Define project tasks and resource requirements.
17. Develop full-scale project plans.
18. Assemble and coordinate project staff.
19. Track project deliverables using appropriate tools.
20. Provide direction and support to the operation team.
21. Present reports defining project progress, problems, and solutions.
22. Improve business operation and process efficiency within the company
23. Accomplish all the requested tasks within the time frame
24. Ensure all project activities are in support of overall project goals and the company’s business objectives.
25. Outline project plans, define the deliverables, and make sure that each phase of the project is completed within time and budget.
26. Coordinate project implementation and provide stakeholders and CS with regular progress reports.
27. Support better information flow, data management, and reporting

Accreditation Manager

Handle the accreditation process on a live day.
Provided all the materials (badges, lanyards, printers, and accreditation software to issue accreditation for people working in the event.
Train the Avantgarde team on how to use the accreditation system and print accreditation before our contract ends.
Provide additional material requested by the client.Handle the accreditation process on a live day. Provided all the materials (badges, lanyards, printers, and accreditation software to issue accreditation for people working in the event. Train the Avantgarde team on how to use the accreditation system and print accreditation before our contract ends. Provide additional material requested by the client.
Skills: Quality Management · Training · Accreditation · Employee Training · Pressure Handling · Customer Relationship Management (CRM) · Team Management

Accreditation Manager

RedBull Car Park Drift
Skills: Radio Production · Accreditation manager · Planning · Access Control · Team Management

Accreditation Manager

WTTC – Accreditation Manager
– Chasing all supplier for their team informations.
– Submit visas applications to ministry of tourism.
– Send supplier information to Royal Guard for accreditation of build phase & Dismantle phase.
– Support accreditation supplier in collecting datas.
– Divide work with accreditation supervisors.
Skills: Visa issuing · Accreditation manager · Suppliers communication · Team Management

Operational Zone Manager - 2nd Race

Formula 1 (2nd Race)
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-Establish a detailed introduction to the 2022 F1 STC SAGP
-Provide a comprehensive training program.
-Ensure all personnel deployed during event days are prepared to perform their duties at the highest standards.

-Provide customers with a smooth transaction from ticket to wristband.
-Our job starts with our queue ushers and access control team:
1- Welcome the customer.
2-Check their Tawakkalna App.
3-Guide them to the queue.
4-Guide them to the vacant ticket exchange window.
-Exchange their E-ticket for a wristband
Guide them if they have any Ticket issues to our support team (Hala Yalla).
-Provide customers with a smooth transaction from scanning their wristband to entry to PSA.
-Help the customer and guide them to scan their wristband through our turnstiles, by welcoming them and guiding them to our ticketing resolution windows if they have any issues with their tickets.
-Supervises all ticket office personnel\’s selection, placement, promotion, training, safety, appraisal,
and discipline.
-Serves as principal contact with the Platinum list and assures compliance with all service standards
and contract provisions.
-Handles complaints, ticket problems, and customer service issues in a fair, professional, and
courteous manner. Interactions with the public occur regularly and must be a welcoming and
optimistic experience, even in difficult situations

Maintains and regularly updates calendars, electronic messages, and another ticket office.
-Information equipment with event information, sales dates, prices, and times.
Skills: Presentations · Strategic Planning · Project Planning · Event Ticketing · Training · Zone managment · System Development · Planning · Access Control

Accreditation Lead

-Create the scope of work of the richest horse racing in the world (Saudi Cup).

-Define all the zones and present them to the management team.

-Create map access points and arrangements with security.

-Create an Accreditation Plan presentation to explain to the management and the JCSA the accreditation
operational plan.

-Design the accreditation badge and get approval on it to avoid the designer agency delay.

-Define all the zones on the map to be clear for all the team to understand the accreditation access process.

-Build up the accreditation matrix and finalize it with all the departments and share it with the accreditation
technical department to set it up on the system.

-Create the daily reports and the minutes of the meeting and share them with the project director and raise the red flag on time if needed.

-Clean all the printers and did the full maintenance to the printers and send reports to the management with each printer\’s requirements.

-Build the accreditation BOQ and share it with the management team to avoid any delay from the accreditation department.

-Print more than 8,500 badges 10 days before the event.

-Create and print special access to the royal guests.

-Full control of the high-risk areas (Quarantine International) with the quarantine Doctor by giving him a Design, Badges, Printer, and software to be able to create any badge in less than 5 minutes, to be fully controlled by himself and his team as he requested.

-Give training to the accreditation team, security, and Ushers on how to use the accreditation system and explain to them the system\’s capabilities, shortages, advantages, and disadvantages.

-Assign tasks for each member of the team and support them to always do teamwork.

-Send accreditation links to all the parties who are involved in the event to register their people on the system and set a deadline for them to make sure that the accreditation department has time to revise the data and print the badges.
Skills: Presentations · Strategic Planning · Project Planning · Filtration area · Training · Operating Systems · Access Points · Teamwork · Accreditation · Planning · Access Control · Scope of work · Team Management

Operational Zone Manager - 1st Race

Formula 1 (1st Race)
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-Manage all ticketing cabin personnel\’s selection, placement, promotion, training, safety, appraisal,
and discipline.

-Serves as principal contact with the Hala Yalla and assures compliance with all service standards and
contract provisions.

– Handles complaints, ticket problems, and customer service issues in a fair, professional, and
courteous manner. Interactions with the public occur regularly and must be a welcoming and
optimistic experience, even in difficult situations.
Maintains and regularly updates calendars, electronic messages, and another ticket office.

– Information equipment with event information, sales dates, prices, and times.

– Check everyday inventory of wristbands and quantities and request extra at the correct time.
Manager all the supervisors and team leaders of all the zones.

– Teach all the supervisors the radios commands and how to use them.
Maintains regular office hours
Skills: Training · Site Planning · Logistics Management · Planning · Access Control · Ticketing Systems · Technical Support · Team Management